Terms and Conditions
Effective Date: April 25, 2024 (Updated July 30, 2025)
1. Acceptance of Terms
By accessing and using The Security Playbook or any part of our Services (including the Coach Cover AI assistant at coach.thesecurityplaybook.com), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must discontinue use.
2. Services Description
The Security Playbook provides educational content, professional tools, downloadable security materials, and access to Coach Cover — our AI-powered assistant for security guidance, SOP building, report reviews, and more. Certain services require tokens, which are issued upon registration or available for purchase.
3. Account Registration
- Users must register to access interactive modules.
- Registration requires a valid email address.
- You are responsible for keeping your login credentials secure.
4. Token System
Access to AI-powered modules (e.g., report review, photo analysis) is governed by a token system:
- Free tokens are granted to new users upon signup.
- Token bundles may be purchased via Stripe.
- Unlimited plans are available by subscription.
- Tokens are deducted per module interaction and are non-refundable once used.
5. Acceptable Use
By using our Site and Services, you agree not to:
- Misuse the Services (e.g., generate inappropriate content).
- Upload illegal or harmful photos or documents.
- Attempt to reverse engineer or exploit the AI systems.
- Violate any applicable local, state, national, or international law.
6. AI Disclaimer
Coach Cover provides AI-generated guidance and should not be considered a licensed security consultant, legal authority, or emergency responder. While responses are designed for quality and professionalism, users are responsible for how they apply the information.
7. Payments & Subscriptions
- Payments are processed securely via Stripe.
- Subscriptions renew monthly unless cancelled.
- Token purchases are non-refundable unless required by law.
- Discount codes or promotional tokens may be limited or revoked at our discretion.
8. Content Ownership
- All site content, branding, guides, and AI modules are the intellectual property of The Security Playbook.
- Users may download printable assets for personal or professional use, but redistribution, white-labeling, or resale requires permission or purchase of a license.
9. Termination
We may suspend or terminate your access if you violate these Terms or use our Services in a way that causes harm, legal liability, or security risk to other users.
10. Modifications
We reserve the right to update these Terms at any time. Changes will be posted on this page with the effective date. Continued use of the Services implies acceptance of any updates.
11. Limitation of Liability
The Services are provided “as is.” We do not guarantee uninterrupted access, error-free responses, or specific outcomes. We are not liable for damages or losses resulting from your use of the Site or Services, including but not limited to AI-generated guidance or third-party payment failures.
12. Governing Law
These Terms are governed by the laws of the United States and the state of [Your State, e.g., Texas].
13. Contact
If you have questions or concerns about these Terms, please contact us at support@thesecurityplaybook.com.